bdg

bdg App support

Contact
+91 2756742937

Adress
Indian
Kerala,Kasaragod
postalCode:671121

Most Asked Questions In The bdg:

Q1: How to log in after installing the bdg?

To log in, open the app, enter your registered mobile number, and verify the OTP received. This one-step process eliminates the need for a password or email login. You can now easily access the app using just your mobile number.

Q2: What should I do if I am not getting OTP?

To complete this, first check your internet connection to ensure a strong signal. Wait for the OTP to be sent after clicking the "send OTP" option, allowing sufficient time for it to arrive. If the OTP doesn't arrive within the allotted time, contact the app's support system through live chat for assistance.

Q3: What should I do if I am not able to log in with my old number?

To log in successfully, use the same active phone number associated with your account. If you've changed numbers, send your updated KYC (Know Your Customer) details to customer support via email to assist with account transfer. This will help resolve any login issues.

Q4: You are getting blackout and the app is not opening?

To resolve the issue, uninstall the app from your device and then download the latest version. After installing the updated app, you should be able to log in and start playing without any problems. This should resolve any compatibility or login issues you were experiencing.

Most Asked Questions Related To Withdraw In The bdg:

Q1: What is the minimum withdrawal amount in the bdg?

In this app, users can withdraw a minimum of Rs. 100, a higher withdrawal amount compared to other apps. Withdrawals are only possible for earned gaming money, not for bonus amounts collected. This restriction allows users to withdraw the money they've earned through gaming activities.

Q2: Is it necessary to do KYC for withdrawal?

To proceed, please ensure that all your Know Your Customer (KYC) details are completed and submitted in this app. This includes saving your Aadhar card, UPI details, and all relevant bank information.

Q3: After placing a withdrawal request, how much time does it take to get the money?

The app's fast and stable services typically complete the process within 3 hours, although it can take as little as 30 minutes. However, payment processing may occasionally be delayed, resulting in a wait of up to 24 hours. This delay is an exception to the app's usual efficiency.

Q4: Why is the bonus balance not being withdrawn?

The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing games with the bonus amount can be withdrawn.

Q5: Withdraw failed, money did not come, what should I do?

To resolve the issue, go to the settings and check your transaction history. If your withdrawal request is pending, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, contact their care centre for assistance.

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